Zandri customer service
Questions about products or your order?
The quickest way to find an answer to your question is through your Track & Trace, this customer service page, or your account. Still need help? Contact us via one of the options below.
| Available via | Response time |
|---|---|
| Contact form at the bottom of the page | Depending on how busy it is |
| Whatsapp | 024 760 0900 | Within 24 hours |
| Phone | 024 760 0900 | Depending on how busy it is |
Technical questions
Technical questions are answered exclusively via the contact form below. We aim to respond within 48 hours. To assist you in installing parts, you can use our videos.
Return request
If you ordered a product incorrectly or want to return it for another reason, that’s no problem. Our return period is 14 days. Click here for more information about returns.
Warranty request
Zandri strives to deliver reliable products of good quality. If a product becomes defective through no fault of your own, it may qualify for a warranty.
Customer service opening hours
| Monday | 9.00 - 22:00 |
| Tuesday | 9.00 - 22:00 |
| Wednesday | 9.00 - 22:00 |
| Thursday | 9.00 - 22:00 |
| Friday | 9.00 - 22:00 |
| Saturday | 9.00 - 18:00 |
| Sunday | Closed |